The Library is pleased to announce the virtual reference service REPONSEATOUT.CA is launched.

This new user-friendly and free cooperative service allows you to communicate directly with library staff through chat and email.

qwidget2You have a reference question and can’t come to the library?   You need help to renew your books online?  You would like a reading suggestion?

The chat service is available Monday through Friday from 2:30 p.m. to 8:30 p.m., and Saturdays and Sundays from 12:30 p.m. to 4:30 p.m. Outside these hours users will still be able to send emails to library staff.

Visit our webpage at for more information and to access the service.

REPONSEATOUT.CA is an initiative of the Quebec Public Library Association (ABPQ), in partnership with BIBLIOPRESTO.CA, BAnQ (National Library and Archives of Quebec) and eleven municipal libraries, including the Pointe-Claire Public Library.

Visit the REPONSEATOUT.CA Facebook page or follow the service on Twitter



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